Website terms of use

These terms apply to dxfmachinery.com and dxfmachinery.co.uk, including their www versions and any pages or portals on those domains that link to these terms (together, the Website). The Website is operated by DXF Manufacturing Limited, also referred to as DXF Manufacturing Ltd, trading as DXF Machinery (we, us and our).

We are registered in England and Wales under company number 12455731. Our registered office is Heywood Wharf, Mucklow Hill, Halesowen, West Midlands, England, B62 8DJ. Contact us at sales@dxfmanufacturing.com or on +44 (0)121 817 2650. VAT registration number: [insert if VAT registered; otherwise remove this sentence].

Please read these terms before using the Website and keep a copy for reference. By using the Website, you agree to these terms. If you do not agree, please do not use it. Where you use the Website on behalf of a business, you must have authority to do so.

The Website is primarily intended for businesses evaluating our machinery, software and services, and for existing or prospective dealers. These terms govern Website use. They do not constitute terms of sale, a software licence, a warranty or a dealer agreement.

Any purchase, supply of services, software licence or dealer appointment is governed by the relevant separate agreement. Where a separate agreement deals with the same subject, it takes priority for that subject. These terms do not amend an existing order or reduce rights under an applicable warranty or mandatory law.

A consumer is an individual acting wholly or mainly outside their trade, business, craft or profession. Nothing in these terms removes protections that apply to consumers by law.

The Website provides information and accepts enquiries. It does not currently accept online orders or payments. Product pages, brochures and general price indications invite enquiries; they are not offers capable of acceptance simply by using the Website. An enquiry, demonstration request, dealer application or automated acknowledgement does not itself create a purchase contract or dealer appointment.

Before ordering, obtain written confirmation of the proposed supplier, machine configuration, price, applicable taxes, delivery, installation, training, warranty and terms of sale. Contract formation is governed by the relevant quotation and sale documents. These terms do not override an express offer made in those documents.

We take reasonable care over the information we publish. Please contact us if you identify an error or need confirmation of a specification. We may update information for future enquiries, but a Website update does not change an existing contract.

Images, renders and demonstration videos may show optional equipment, accessories, earlier versions or example applications. Read them alongside the stated specification and obtain confirmation of the configuration included in your quotation. This does not permit us to supply goods that fail to match their agreed description.

Cutting capacities, speeds, accuracy, cycle times, running costs and production examples depend on factors such as material, thickness, tooling, machine configuration, settings, maintenance and operating conditions. Unless expressly agreed for a particular application, examples are not a guarantee of your production results. Tell the proposed supplier about any essential performance requirement before ordering.

Any displayed price must be read with its stated currency, VAT treatment, included equipment and exclusions. Delivery, installation and other charges are included only where stated. Request a full quotation before making a purchasing decision. Nothing here removes any duty to display prices accurately or provide legally required pre-contract information.

General articles, calculators, illustrations and demonstrations support product evaluation. They do not replace the instructions for your specific machine, competent training, application testing, risk assessments or professional advice where required.

Before using a calculation, drawing, sample file or suggested setting in production, have a competent person check its suitability for the machine, material and intended operation. Do not use Website content to bypass guards, interlocks or other safety measures. Follow the applicable machine instructions and workplace safety requirements. This clause does not transfer our legal duties as a manufacturer or supplier to you.

A dealer listing, enquiry or portal registration does not appoint anyone as our dealer, agent or representative, or grant exclusivity or territory rights. Any appointment and authority to act on our behalf must be expressly agreed in writing.

We deal directly with customers in areas without dealer coverage and also supply through dealers. Your quotation and order documents identify the legal entity supplying you. If that entity is DXF Manufacturing Limited, your purchase contract is with us. If it is a dealer, your purchase contract is with that dealer. Each supplier is responsible for its contractual obligations. A Website listing does not itself authorise a dealer to bind us. Any separate obligations we undertake, including an applicable manufacturer warranty, and our liabilities under law remain unaffected.

Website text, photography, drawings, videos, software, logos and other materials are owned by us or used with permission, except where stated otherwise. You may view, download and print publicly available information for your personal reference or internal business evaluation, keeping ownership notices intact.

Unless permitted by law, an applicable licence or our written permission, you must not republish, sell, commercially distribute or modify that material, or use our branding to imply an endorsement or relationship. Dealers may use approved assets within the permissions granted in their agreement. No ownership of our intellectual property transfers through Website use.

You must not use the Website unlawfully, infringe another person’s rights, submit misleading or unlawful material, impersonate someone, send spam, introduce harmful code, interfere with availability, or attempt unauthorised access to accounts, systems or data.

You must not bypass access controls or use automated tools to copy substantial parts of the Website or overload it without permission. Ordinary search engine indexing of public pages is permitted in accordance with our published crawler instructions. Nothing here restricts a use that cannot lawfully be prohibited.

We take reasonable steps to maintain the Website, but cannot promise uninterrupted access or that every download will be free from harmful code. Use appropriate security software and backups. This does not exclude responsibility we cannot lawfully exclude.

Where we provide an account or restricted portal, give accurate registration details, keep credentials secure and allow access only to authorised users. Tell us promptly if you suspect unauthorised access. You are responsible for use you authorise, but not automatically responsible for every action taken following a security breach.

Use restricted prices, technical files and other material identified as confidential only for the authorised business purpose. Do not disclose it beyond people who need it for that purpose and are bound to protect it. This restriction does not cover information lawfully public, independently developed or lawfully obtained without restriction, and does not prevent a disclosure required by law.

Software and other licensed downloads remain subject to their accompanying licence terms, including applicable third-party or open-source terms. Portal access alone does not grant a licence to machine-control software or an ongoing support entitlement.

Only submit files and information you are entitled to share. You retain ownership of your drawings and other materials. You permit us to use them to assess and respond to your request and to carry out any agreed work, subject to applicable confidentiality agreements and data protection law. This does not grant permission to publish your material for marketing.

Before sending particularly sensitive designs or confidential commercial information, contact us to agree suitable confidentiality and transfer arrangements. Do not send passwords or unnecessary sensitive personal data through a general enquiry form.

Our Privacy Notice explains how we use personal information, including enquiry and account information, and how to exercise your rights. Privacy requests go to sales@dxfmachinery.com. Our Cookie Policy explains the cookies and similar technologies used on the Website and the controls available to you.

Using the Website or accepting these terms does not itself provide consent to marketing or to technologies that require consent. Where consent is required, we ask separately before using those technologies. Where a lawful exception applies, we provide the required information and any required means of objecting. Any consent given can be withdrawn through the relevant controls or by contacting us.

Third-party websites and services have their own terms and privacy information. We do not control their content or availability. A link does not by itself mean we endorse every statement or service on the linked site. Our responsibility for our own statements and conduct is unaffected.

You may link to public pages fairly and lawfully, provided you do not suggest an endorsement or relationship that does not exist. Do not frame the Website or present our content as your own without permission. We may ask you to remove a link that is misleading, unlawful or infringes our rights.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, liability that cannot lawfully be excluded under product liability law, or any other liability that cannot lawfully be excluded or limited. Nothing excludes mandatory consumer rights.

For business users, subject to the preceding paragraph and only to the extent permitted by law and reasonable in the circumstances, we exclude liability arising from use of, inability to use, or reliance on general information on the Website for loss of profits, revenue, business, anticipated savings, business opportunity or goodwill, business interruption, and indirect or consequential loss. This applies whether the claim arises in contract, tort (including negligence), breach of statutory duty or otherwise.

These Website exclusions do not govern liability under a separate contract for goods, services, software or a dealer appointment. That contract and applicable law determine the parties’ responsibilities. They also do not remove liability for statements or representations where excluding that liability would be unlawful or unreasonable.

If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to exercise reasonable care and skill. Loss is foreseeable if it is obvious that it will happen or if, when the relevant agreement was made, both parties knew it might happen. The business-user exclusions above do not apply to you.

We may change or temporarily suspend the Website for maintenance, security or operational reasons. We may restrict access where reasonably necessary to address misuse, a security risk or a legal requirement. Where practicable, we will give notice and an explanation, unless doing so would compromise security or be unlawful. Restrictions will be proportionate to the reason for them and will respect any separate contractual access rights.

We may revise these terms to reflect changes to the Website, our business or legal requirements. We will publish the revised version and update the date. Changes apply prospectively and do not retrospectively remove accrued rights or amend a separate contract. Where a change to an ongoing account service requires notice or agreement, we will provide or obtain it before applying that change.

These terms and disputes connected with Website use are governed by the law of England and Wales. For business users, the courts of England and Wales have exclusive jurisdiction. Consumers retain any mandatory protections and rights to bring proceedings in the courts of their home jurisdiction. In particular, consumers resident in Scotland or Northern Ireland may bring proceedings in their local courts.

If a provision is found unenforceable, the remaining provisions continue to apply so far as legally possible. A delay in enforcing a right does not waive it. Please raise questions or complaints with sales@dxfmanufacturing.com or write to the registered office in section 1.